ECommerce Experience Design
We help eCommerce brands grow without growing their ad spend — by fixing the experience that makes customers stay, trust, and come back.
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Conversion Rate
9.2%
↑ 389%
We help eCommerce brands grow without growing their ad spend — by fixing the experience that makes customers stay, trust, and come back.
Conversion Rate
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Our Customer Experience (CX) Research is designed to identify your customers' profiles, perceptions, experiences and needs to help you set data-driven priorities and scale faster.
'What is your current positioning, and what is the ideal.' This is where real marketing begins. Positioning strategy sets clear paths and goals for everyone.
ECommerce Experience Design is about trust, experience and loyalty. Our commercial photography process is both editorial and product-focused, helping you communicate the true value of your brand.
Increasing customer loyalty is our ultimate goal. We identify the patterns that drive growth and build systems and automations that support sustainable scaling.
We start by diving deep into your business goals, identifying friction points and scaling opportunities through interviews and observation.
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Customer retention is central to eCommerce success. It directly influences repeat purchases, customer lifetime value (CLV), and profitability in a market where switching to competitors is extremely easy.
High retention is a strategic asset that reduces churn, marketing spend, and strengthens competitive advantage.
Customer satisfaction, trust, website/app quality, ease of use, and perceived value is how we help our clients drive retention, repeat purchase, and loyalty.
"I didn't think SEO could work for B2B but they helped us attract key clients very fast. Excellent work!"
"They delivered an amazing website. With my previous website I had almost zero leads coming from it. Now most of my clients get in touch with me for an inquiry after visiting my website. Grateful for this."
"Their attention to detail and ability to anticipate our needs made the project run smoothly and efficiently."
"A wonderful experience working with them! Their partners were detailed, precise, helpful at every step. They solved all the problems and the result is just perfect! Thank you very much!!!"
Wieldex Digital Experience Design specializes in creating transformative digital experiences for ecommerce brands.
Founded by Vivian Mitsiou on the belief that behind every screen is a human being, and behind every brand is a story worth telling. We understand the balance between growth, performance, and creativity. We provide the clarity and execution you need to scale without losing the essence of what makes your brand unique.
From behavior-driven SEO and CRO to custom development, UX design, and lifestyle-inspired photography, every service we offer is tailored to meet your brand where it is—and take it to the next level.
No. Wieldex specializes in organic growth, strategy, and systems. However, we collaborate closely with our clients’ agencies and internal teams to ensure a cohesive omnichannel experience.
Marketing timelines depend on multiple factors. Clients who already run ads, have an active social media presence, and operate a technically optimized eCommerce store can achieve faster results through CRO. In these cases, it is reasonable to expect measurable results within one to three months.
€1,500 is the starting investment for a one-month pilot consulting engagement. Pilot Consulting serves as an entry point for new clients to identify, in practice, which services best fit their needs—and to ensure we’re the right fit for each other.
Wieldex is a boutique firm led by Vivian Mitsiou and supported by experts who collaborate on a per-project basis. We intentionally take on a limited number of clients each cycle, operate with a scalable system, and train your team to continue the work independently. In most cases, Vivian Mitsiou will be directly responsible for your project.
Contact us for further details or questions. We’re here to help.
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