ECommerce Experience Design Services.

Build retention, loyalty and trust with eCommerce experience design — the innovative model designed for small teams with big ambitions.

shopping_bag
Modern Shopify store interface showing minimalist product grid

Conversion Rate

9.2% ↑ 389%

ECommerce, Marketing, and Customer Behavior,

in one scalable system.

CX Research

Our Customer Experience (CX) Research is designed to identify your customers' profiles, perceptions, experiences and needs to help you set data-driven priorities and scale faster.

Positioning Strategy

'What is your current positioning, and what is the ideal.' This is where real marketing begins. Positioning strategy sets clear paths and goals for everyone.

Commercial Photography

ECommerce Experience Design is about trust, experience and loyalty. Our Commercial Photography process is designed to improve customers' experiences and Positioning.

Loyalty & Growth

Increasing your customer loyalty is our ultimate goal. We identify the patterns that drive growth, systemize processes, implement automation, and train your team.

CASE STUDIES

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The ECommerce Experience process.

01

Understanding Your World

We start by diving deep into your business goals, identifying friction points and scaling opportunities through interviews and observation.

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Process
Elevé Fashion website on laptop screen with warm lighting

Customer Retention

Email / SMS marketing and loyalty programms have increased client results over the long term. Sustainable growth comes from higher LTV.

+68% Retention Revenue
+57% LTV Growth
Elevé Fashion website on laptop screen with warm lighting

Customer Retention

Email / SMS marketing and loyalty programms have increased client results over the long term. Sustainable growth comes from higher LTV.

+68% Retention Revenue
+57% LTV Growth
Elevé Fashion website on laptop screen with warm lighting

Customer Retention

Email / SMS marketing and loyalty programms have increased client results over the long term. Sustainable growth comes from higher LTV.

+68% Retention Revenue
+57% LTV Growth

Testimonials

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"They delivered an amazing website. With my previous website I had almost zero leads coming from it. Now most of my clients get in touch with me for an inquiry after visiting my website. Grateful for this."

Maria Besini Baby Sleep Consultant
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"Amazing Guaranteed results. Cannot thank you enough!"

Demetra Sideri Founder and Fashion Designer
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"Their attention to detail and ability to anticipate our needs made the project run smoothly and efficiently."

Nikos Papadakis COO
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"A wonderful experience working with them! Their partners were detailed, precise, helpful at every step. They solved all the problems and the result is just perfect! Thank you very much!!!"

Eleni Kappa Marketing Manager
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"I didn't think SEO could work for B2B but they helped us attract key clients very fast. Excellent work!"

Stelios Moraitis Founder and CEO

About Wieldex.

Wieldex Digital Experience Design specializes in creating transformative digital experiences for ecommerce brands.

Founded by Vivian Mitsiou on the belief that behind every screen is a human being, and behind every brand is a story worth telling. We understand the balance between growth, performance, and creativity. We provide the clarity and execution you need to scale without losing the essence of what makes your brand unique.

From behavior-driven SEO and CRO to custom development, UX design, and lifestyle-inspired photography, every service we offer is tailored to meet your brand where it is—and take it to the next level.

50+ Founders and Managers Trusted Wieldex From emerging DTC to scaling omnichannel.
50%+ Increased revenue We work with small to mid-sized brands ready to scale.
100% Refund Policy Any business purchase, has risks. We completely remove them from you and place it on ourselves.

Frequently Asked Questions

01

Do you offer social media and advertising services?

No. Wieldex specializes in organic growth, strategy, and systems. However, we collaborate closely with our clients’ agencies and internal teams to ensure a cohesive omnichannel experience.

02

How Long Should I Wait to See Marketing Results?

Marketing timelines depend on multiple factors. Clients who already run ads, have an active social media presence, and operate a technically optimized eCommerce store can achieve faster results through CRO. In these cases, it is reasonable to expect measurable results within one to three months.

03

What is your minimum starting price?

€1,500 is the starting investment for a one-month pilot consulting engagement. Pilot Consulting serves as an entry point for new clients to identify, in practice, which services best fit their needs—and to ensure we’re the right fit for each other.

04

Who will I actually be working with day-to-day?

Wieldex is a boutique agency led by Vivian Mitsiou and supported by senior experts who collaborate on a per-project basis. We intentionally take on a limited number of clients each cycle, operate with a scalable system, and train your team to continue the work independently. In most cases, Vivian Mitsiou will be directly responsible for your project.


Ready to build something your customers trust?

Contact us for further details or questions. We’re here to help.

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