ECommerce Experience Design Agency

We bring together customer behavior, marketing, and technology to deliver commerce experiences that are as intuitive for customers as they are powerful behind the scenes.

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Modern Shopify store interface showing minimalist product grid

Conversion Rate

9.2% ↑ +389%

Our solutions

Customer Experience Research

Understand—or update—your knowledge of who your customers are, what motivates them, and what they value about your brand. Use clear insights to improve positioning, products, and systems.

ECommerce Experience Design

With Wieldex’s Ecommerce Experience Design framework, you’ll connect strategy, customer experience, and conversion into one structured system—so every interaction builds stronger customer retention, loyalty, and brand trust.

Commercial Photography

With our commercial photography process, you’ll communicate what your brand stands for, highlight your competitive advantages, and create a stronger visual experience that attracts attention, builds trust, and influences perception.

Marketing Consulting

With marketing consulting built around customer behavior, growth strategy, and digital experience, you’ll understand what drives customer decisions, what limits growth, and what strengthens customer retention and loyalty.

CASE STUDIES

VIEW ALL PROJECTS

CHALLENGES WE SOLVE

Elevé Fashion website on laptop screen with warm lighting

Brand Positioning

Build trust through clarity and consistency.

We help you articulate what makes your brand unique and ensure every detail aligns to express it with intention.

What we offer:

  • — Competitor Analysis
  • — Customer Research
  • — Positioning Strategy
  • — Positioning Statement
  • — Brand Personality
  • — Brand Guidelines
Ecommerce UI UX design on laptop screen

UX & Ecommerce Design

Design experiences that convert and increase loyalty.

We structure your digital experience so customers understand, navigate, and buy with confidence.

What we offer:

  • — UX Audit
  • — Conversion Optimization
  • — Information Architecture
  • — UI Design Systems
  • — Checkout Optimization
  • — Mobile Experience Design
Commercial product photography for ecommerce brand

Commercial Photography

Visual assets that elevate perception and trust.

Visual storytelling that aligns with your positioning and strengthens your brand across every touchpoint.

What we offer:

  • — Creative Direction
  • — Technical Direction
  • — Brand Campaign Visuals
  • — ECommerce Experience
  • — Lifestyle Shoots
  • — Content Systems

From Our Clients

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"I didn't think SEO could work for B2B but they helped us attract key clients very fast. Excellent work!"

Stelios Moraitis Founder and CEO
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"They delivered an amazing website. With my previous website I had almost zero leads coming from it. Now most of my clients get in touch with me for an inquiry after visiting my website. Grateful for this."

Maria Besini Baby Sleep Consultant
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"Their attention to detail and ability to anticipate our needs made the project run smoothly and efficiently."

Nikos Papadakis COO
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"A wonderful experience working with them! Their partners were detailed, precise, helpful at every step. They solved all the problems and the result is just perfect! Thank you very much!!!"

Eleni Kappa Marketing Manager

About Wieldex.

Wieldex Digital Experience Design specializes in creating transformative digital experiences for ecommerce brands.

Founded by Vivian Mitsiou on the belief that behind every screen is a human being, and behind every brand is a story worth telling. We understand the balance between growth, performance, and creativity. We provide the clarity and execution you need to scale without losing the essence of what makes your brand unique.

From behavior-driven SEO and CRO to custom development, UX design, and lifestyle-inspired photography, every service we offer is tailored to meet your brand where it is—and take it to the next level.

60+ Founders and Managers Trusted Wieldex From emerging DTC to scaling omnichannel.
+50%+ SEO Visibility We work with small to mid-sized brands ready to scale.
100% Refund Policy Any business purchase, has risks. We completely remove them from you and place it on ourselves.

Frequently Asked Questions

01

Do you offer social media and advertising services?

No. Wieldex specializes in organic growth, strategy, and systems. However, we collaborate closely with our clients’ agencies and internal teams to ensure a cohesive omnichannel experience.

02

How Long Should I Wait to See Marketing Results?

Marketing timelines depend on multiple factors. Clients who already run ads, have an active social media presence, and operate a technically optimized eCommerce store can achieve faster results through CRO. In these cases, it is reasonable to expect measurable results within one to three months.

03

What is your minimum starting price?

€1,900 is the starting investment for a one-month pilot consulting engagement. Pilot Consulting serves as an entry point for new clients to identify, in practice, which services best fit their needs—and to ensure we’re the right fit for each other.

04

Who will I actually be working with day-to-day?

Wieldex is a boutique firm led by Vivian Mitsiou and supported by experts who collaborate on a per-project basis. We intentionally take on a limited number of clients each cycle, operate with a scalable system, and train your team to continue the work independently. In most cases, Vivian Mitsiou will be directly responsible for your project.


Ready to build something your customers trust?

Contact us for further details or questions. We’re here to help.

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